Refund Policy

Effective Date: January 1st, 2026

Due to the custom and event-based nature of autograph signing services, all purchases made through SAGAutographs LLC are subject to the following refund and cancellation terms.

By placing an order on our website, you acknowledge and agree to this policy.

Autograph Signing Orders

All autograph signing orders are considered custom services and are final once submitted. Once an order has been placed, no refunds or cancellations are permitted, including but not limited to:

Customer-supplied (send-in) items
Items purchased through our website
Inscription selections
Authentication or COA selections

This policy is necessary because items are prepared, logged, and scheduled specifically for a live signing event.

Autograph Quality Disclaimer

We make every reasonable effort to obtain clean, high-quality autographs at all signing events. However, due to the live, manual, and variable nature of autograph signings, variations in signature quality are normal and expected. Minor imperfections may occur, including but not limited to:

Light streaking or fading
Ink skips or flow variations
Slight placement or pressure differences
Minor surface blemishes on the signed item

Refunds or exchanges will not be issued for minor streaks, imperfections, or blemishes that do not materially affect the overall appearance or authenticity of the autograph.

In the rare event that an autograph is severely compromised (as determined at our sole discretion), or if an item is damaged while in our possession, the customer may be eligible for a refund, replacement, or alternative resolution as determined by SAGAutographs LLC.

Athlete Cancellation or Event Changes

In the event that a signing is postponed, rescheduled, or canceled by the athlete or event organizer:

Customers may be offered one of the following options:

Participation in the rescheduled signing (if applicable)
A site credit for future signings
A refund, at our discretion, if the signing is fully canceled and cannot be rescheduled

Missed Deadlines & Customer Errors

If your item is received after the posted deadline, you will receive a refund for your autograph cost, however the customer is responsible for return shipment costs

Refunds will not be offered for:

Incomplete, inaccurate, or missing order information
Errors in inscription text or item selection submitted by the customer
Failure to follow packaging, shipping, or submission instructions
Authentication & COA Fees

Fees associated with third-party authentication or Certificate of Authenticity (COA) services are non-refundable once selected, regardless of outcome, timing, or signature placement.

Shipping & Handling

Shipping and handling fees are non-refundable once an order has been processed or shipped.

Chargebacks & Payment Disputes

By completing a purchase, customers agree to this Refund & Cancellation Policy. Chargebacks initiated in violation of this policy may result in order cancellation, account restrictions, and submission of documentation to the payment processor.

If you have questions regarding this policy, please contact us at: sagautographs@gmail.com